Öhdəliklər:
Taking and concluding customer calls on time
Providing information to the customer
Finding solutions to customer queries & problems
Building trust with customers by giving them such great service, ensuring service and quality level expected
Providing qualified service with positive and good-humored approach and ensuring customer satisfaction
Sustaining a good attendance record and a plan to be on-time to work, every day
Şərtlər:
Native Russian and B2 English
Able to work in shifts
Able to work from home
Smooth and clear diction
Ability to use computer and multiple screens effectively
Strong persuasive skills
Stress management
Focus on customer satisfaction
Energetic and good-humored personality
Ability to be comfortable working in a fast-paced environment and able to adapt to changes in processes and tools as they happen
Ability to stay cool when things are busy, and keep things moving, so you can help as many customers as possible
